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Identity and Contact Details
NeoGLS
2 Allée Isaac Newton
33650 MARTILLAC
France
Website : https://neogls.com
E-mail : contact@neogls.com
Phone number : +33557961166
Purpose of Collecting Personal Data
We collect personal data strictly for specific and legitimate purposes, such as :
- Responding to your contact requests
- Processing orders or service requests
- Improving user experience on our website
- Complying with legal or contractual obligations
Legal Basis for Data Processing
We process your data based on the following legal grounds :
- Your consent (contact form, cookies)
- A contractual obligation (quotation, customer service)
- Legal requirements (traffic analyse, continual improvement)
- Our legitimate interest
Mandatory or Optional Nature of Data Collection
Data collected may include :
- Last name and First name
- E-mail address
- Phone number
- Company name
- Message
- IP address, browsing data (cookies)
Some data are mandatory to provide a service, while others are optional and improve the service. Mandatory fields are clearly indicated by an asterisk (*).
Categories of Data Processors
Your data may be accessed by :
- NeoGLS internal teams
- Subcontractors and service providers (host, marketing tools, web maintenance)
- Public authorities when required by law
All parties are bound by confidentiality obligations and GDPR.
Data Retention Period
We keep your personal data only for as long as necessary to fulfill the purpose for which it was collected. Once the purpose has been fulfilled, the data is securely deleted or anonymised. This temporary retention allows us to effectively monitor your communications and respond to any additional requests on the same topic. We ensure that no personal data is retained beyond what is strictly necessary to ensure the quality and continuity of our service.
Data Security and Deletion
We implement technical and organisational measures to protect your data against unauthorised access.
You may request the deletion of your personal data at any time, unless its retention is mandatory (e.g., tax obligations).
Your rights
You have the following rights under the GDPR :
- Right of access (Article 15 of the GDPR)
- Right to rectification (Article 16 of the GDPR)
- Right to erasure (Article 17 of the GDPR)
- Right to restriction of processing (Article 18 of the GDPR)
- Right to object (Article 21 of the GDPR)
- Right to data portability (Article 20 of the GDPR)
To exercise your rights, contact us at : contact@neogls.com or +33557961166
We are committed to protecting your personal data, providing transparent information, and complying with all legal privacy obligations.